aoe6mm Privacy Policy

1.Introduction

This Privacy Policy ("Policy") is issued by aoe6mm ("aoe6mm," "we," "us," or "our"), the operator of the online gaming platform accessible at aoe6mm.org. This Policy applies to all personal data collected, processed, stored, or otherwise handled in connection with your use of aoe6mm's website, mobile application, and associated services (collectively, the "Platform").

aoe6mm is committed to safeguarding the privacy of our players. We process personal data in strict compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC") of the Philippines. Our data processing activities are also subject to PAGCOR's data governance requirements applicable to licensed online gaming operators.

By registering for an aoe6mm account and using our Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not create an account or use our services.

2.Data Controller

For the purposes of the Data Privacy Act of 2012, aoe6mm acts as the personal information controller with respect to the personal data collected through the Platform. As controller, aoe6mm determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is lawful, fair, and transparent.

aoe6mm has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data protection law. Contact details for the DPO are provided in Section 14 of this Policy.

3.Personal Data We Collect

Depending on your interaction with the aoe6mm Platform, we may collect and process the following categories of personal data:

aoe6mm does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect racial or ethnic origin, religious beliefs, or health information unless specifically required by PAGCOR directive.

4.How Personal Data Is Collected

aoe6mm collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, participating in promotions, or contacting our support team.
• Automated collection: Technical data collected automatically as you interact with the Platform, including through cookies, session tracking, and server logs. See Section 10 for details.
• Third-party sources: Identity verification data from authorized KYC service providers; fraud prevention signals from payment processors; regulatory data from PAGCOR where required for compliance.

5.Purposes of Processing

aoe6mm processes your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your aoe6mm account, including authentication and password recovery.
• Identity verification (KYC): Verifying your identity and age (21+) as required by PAGCOR regulations and anti-money laundering obligations under Republic Act No. 9160 (Anti-Money Laundering Act) as amended.
• Service delivery: Providing access to games, processing bets, crediting winnings, and enabling deposits and withdrawals.
• Payment processing: Facilitating financial transactions via GCash, Maya, BPI, BDO, Metrobank, and other supported Philippine payment channels.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorized account access.
• Regulatory compliance: Meeting reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine regulatory authorities.
• Responsible gaming: Monitoring gaming patterns to identify players who may be exhibiting problematic gambling behaviors and facilitating access to responsible gaming tools and self-exclusion programs.
• Customer support: Responding to inquiries, resolving disputes, and providing technical assistance.
• Platform improvement: Analyzing aggregated and anonymized usage data to improve the aoe6mm Platform, optimize user experience, and develop new features.
• Marketing communications: Sending you promotional offers and updates about aoe6mm services, where you have provided consent to receive such communications. You may withdraw this consent at any time.

6.Legal Basis for Processing

Under the Data Privacy Act of 2012, aoe6mm processes personal data on the following lawful bases:

• Contractual necessity: Processing required to perform our agreement with you as an aoe6mm player (account management, game delivery, payment processing).
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AML reporting duties, KYC requirements, and other obligations under Philippine law.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests do not override your data protection rights.
• Consent: Processing for optional marketing communications, where we rely on your explicit opt-in consent, which may be withdrawn at any time without affecting the lawfulness of prior processing.

7.Sharing of Personal Data

aoe6mm does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• PAGCOR and Philippine regulatory authorities: Where required by law, regulation, or court order, including AML reporting to the Anti-Money Laundering Council.
• KYC and identity verification providers: Third-party service providers engaged to verify identity documents and screen against regulatory watchlists, operating under strict confidentiality obligations.
• Payment processors: GCash, Maya, bank partners, and other payment service providers, solely to the extent necessary to process your transactions.
• Game providers: Third-party casino and game software providers may receive anonymized session data necessary to deliver game services. They do not receive personally identifiable information beyond what is technically required.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection vendors operating under data processing agreements that prohibit independent use of your data.
• Legal and professional advisors: Law firms, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party data processors engaged by aoe6mm are required to implement security measures consistent with aoe6mm's standards and to process personal data only on aoe6mm's documented instructions.

8.Data Retention

aoe6mm retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and PAGCOR regulations:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, as required by PAGCOR and AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the transaction date, consistent with AMLC reporting obligations.
• Gaming activity logs: Retained for a minimum of three (3) years to support dispute resolution and regulatory audit requirements.
• Support communications: Retained for two (2) years from the date of the final communication in a support thread.
• Marketing consent records: Retained for the duration of your consent and for one (1) year thereafter as proof of consent status.

Upon expiry of applicable retention periods, personal data will be securely destroyed, anonymized, or de-identified in accordance with aoe6mm's data disposal procedures.

9.Security Measures

aoe6mm implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and aoe6mm's servers.
• Encryption of stored sensitive data, including hashed and salted password storage using industry-standard algorithms.
• Access controls limiting personal data access to authorized aoe6mm personnel on a strict need-to-know basis, with role-based permissions and activity logging.
• Regular security vulnerability assessments, penetration testing, and code reviews of the aoe6mm Platform.
• Two-factor authentication (2FA) available to all players for additional account-level security.
• Incident response procedures for the detection, containment, and notification of personal data breaches, including notification to the NPC and affected players as required by RA 10173.

While aoe6mm takes all reasonable steps to secure your personal data, no system is completely immune to security threats. You are responsible for maintaining the confidentiality of your own aoe6mm login credentials. Report any suspected unauthorized account access immediately to [email protected].

10.Cookies & Tracking Technologies

aoe6mm uses cookies and similar tracking technologies (such as pixel tags and local storage) to operate and improve the Platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session cookies that maintain your logged-in state and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences (such as language settings and display options) to provide a personalized experience. You may disable these without affecting core functionality.
• Analytics cookies: Collect aggregated, anonymized data about how players use the Platform to help us improve performance and user experience. No personally identifiable information is shared with analytics providers.
• Fraud prevention cookies: Used to detect suspicious activity patterns and protect accounts against unauthorized access. These are strictly necessary for security purposes.

You may manage cookie preferences through your browser settings. Blocking strictly necessary cookies will impair the functionality of the aoe6mm Platform. By using the Platform, you consent to our use of cookies as described in this section.

11.Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by aoe6mm:

• Right to be informed: The right to receive clear information about how aoe6mm collects and uses your personal data — as provided in this Policy.
• Right of access: The right to request a copy of the personal data aoe6mm holds about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your aoe6mm account settings.
• Right to erasure: The right to request deletion of personal data where it is no longer necessary for the purposes for which it was collected, subject to aoe6mm's legal retention obligations under PAGCOR and AML regulations.
• Right to data portability: The right to receive a copy of personal data you have provided to aoe6mm in a structured, machine-readable format.
• Right to object: The right to object to processing based on legitimate interests, including the right to opt out of marketing communications at any time.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, submit a written request to aoe6mm's Data Protection Officer at the contact details provided in Section 14. Requests will be processed within thirty (30) days, subject to identity verification requirements. We may extend this period by an additional thirty (30) days for complex requests, with prior written notice to you.

12.Minors

aoe6mm's Platform and services are strictly restricted to individuals aged 21 years and above in accordance with PAGCOR regulations. aoe6mm does not knowingly collect, process, or store personal data of individuals below the age of 21. If aoe6mm becomes aware that personal data has been collected from a person below the required age, such data will be immediately deleted and the associated account will be permanently closed.

If you believe that a minor has created an aoe6mm account or provided personal data to aoe6mm, please contact us immediately at [email protected] so that the appropriate action can be taken. 21+

13.Changes to This Policy

aoe6mm reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, or our data processing practices. Material changes will be communicated to registered players via SMS notification or in-platform announcement at least seven (7) days prior to the effective date of the revised Policy.

The date of the most recent update is displayed at the top of this Policy. Your continued use of the aoe6mm Platform following the effective date of any amendment constitutes acceptance of the revised Policy. If you do not accept the amended Policy, you should cease using the Platform and contact support to arrange account closure.

14.Contact & Data Protection Officer

For all privacy-related inquiries, data subject access requests, complaints, or concerns, please contact aoe6mm's Data Protection Officer:

• Email: [email protected] (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 via the aoe6mm Platform — request escalation to the DPO team
• Response Time: Initial acknowledgment within 72 hours; full response within 30 days

For complaints that are not resolved to your satisfaction through aoe6mm's internal process, you have the right to lodge a complaint with the National Privacy Commission of the Philippines through its official website and complaints process.